Any ACT fibrenet customers here?


#1

We need some feedback about their service quality. Please do share your feedback in the following areas:

  1. Connection Reliability
  2. Resolution Time
  3. Speed

#2

I use Airtel but I have recently used ACT for about 6 days… Speed was consistent but I don’t know why the WiFi stopped for about 2 3 mins, three four times a day.

Download and upload speed was good though.


#3

We are using 1Gbps plan for 6 months,
we do experienced some downtime,
sometimes it took 2 days to resolve the issue.
Speed is excellent.
Overall you can go with ACT.


#4

The guy was talking about some server updates which sometimes cause that but if it is 3 4 times a day then it is really bad.


#5

Damn lucky you!
Here in Delhi they’re offering 150/150 (symmetric) for residential use.
We are going for their business plan (same speed, 99.995% uptime commitment)
They are taking forever to commence the installation though.
They installed fibre 1 week after booking and still the activation is pending since yesterday.


#6

Yes, this never happens with my Airtel.

And this was the experience of Bangalore circle. Don’t know about their service in Delhi.


#7

Airtel has it’s own caveats.
E.g. they still don’t support IPv6


#8

Any clue if ACT really blocks torrents or it is just me having issues for torrents not downloading?


#9

It is not availabe in my area. I use other network.